Henan Yahua Intelligent Equipment Co., Ltd.

Henan Yahua Intelligent Equipment Co., Ltd. is a professional manufacturer of mobile crushing and screening equipment that has formed a full series equipment , covering 8 major series and more than 40 patented technologies.The mobile equipment is widely used in concrete aggregates, mining, and construction solid waste utilization.

SERVICE

24-hour worry free service, efficient communication, and full process tracking

pre-sale Understand customer needs in detail and provide product configuration solutions for customer selection. Invite customers to visit the production site or factory area for inspection and provide full explanations throughout the process. Introduce necessary supporting or financing plans according to customer needs.

Sales service Provide customers with the production progress of products in the workshop in a timely manner. Based on demand, customers are invited to the factory to verify delivery before shipment. Monitor the entire transportation process to ensure safety and timeliness. Contact the customer in advance to prepare the accessories needed on site to ensure that production can be put into production in a shorter time. On-site debugging and production, engineers will escort you throughout the process. Provide professional training to help customers develop on-site professional production and operation teams.

After-sales service Equipped with dedicated after-sales service engineers to maintain efficient communication. Continue to provide professional training to customers and cultivate subsequent professional talents. Regularly inspect customer sites to understand equipment conditions and solve problems Establish customer product usage files and update them regularly. Provide spare parts to customers for life.

Service mechanism One-day response system: Troubleshooting control is completed within 24 hours. Dual supervision system: Dual supervision by the general manager and marketing manager provides green channels for services such as manpower, material resources, financial resources, technical guidance and spare parts supply. Three-minute response system: Service personnel are required to contact customers within 3 minutes after receiving work order instructions. Accessories supply guarantee system: deliver products in the shortest time in a faster and more effective way.

Henan Yahua Intelligent Equipment Co., Ltd.

SERVICE

pre-sale

Sales service

After-sales service

Service mechanism